Privacy Policy

This privacy policy establishes how Exertherm & QHi-Group uses and protects any information that you give Exertherm & QHi-Group when you use this website.

Exertherm & QHi-Group may change this policy periodically by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 4 June 2019.

What we do with the information we gather

When using the Contact Us form, Exertherm & QHi-Group needs to obtain personal data in order for us to best understand your enquiry and refer your request for information to the most relevant department, allowing us to respond to your request as efficiently as possible

  • We may periodically send promotional emails about new products, special offers or other information which is industry specific to you & which we think you may find interesting using the email address which you have provided, unless you select to request your information to not be used for marketing purposes.
  • From time to time, we may also use your information to contact you for market research purposes / follow up sales. We may contact you by email, phone, fax or mail. [If opting out of personal data being used for marketing purposes, Exertherm and QHi-Group will not use your information for target marketing]
Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes / follow up sales

If you have previously agreed for us to use your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at the relevant Exertherm addresses. 

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. 

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the relevant Exertherm company address. We will promptly correct any information found to be incorrect.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.